Why are all pieces made of 18k gold?

Alexander Kade uses only 18k gold to ensure every piece meets the highest standards of quality, beauty, and durability. With a composition of 75% pure gold, 18k gold offers a rich, warm hue that beautifully complements every skin tone and gives each piece a luxurious glow that feels both classic and modern. This choice balances the strength of gold with the ability to be shaped into intricate designs, making it ideal for lasting jewelry that can be worn daily without losing its luster.

What products and/or services do you offer?

We provide jewelry in each category as well as work with diamonds that are incorporated into pieces (up to $6k)

How should I care for my jewelry?

We have a page on our website dedicated just to jewelry care!

Do you offer custom or personalized jewelry?

Yes! Pretty much all of our pieces are customizable, you can find a more detailed list under our custom pieces collection.

Are your stones natural or lab created?

...

How long will it take to recieve my order?

...

How can I contact customer support?

...

What is your return/exchange policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How do I find my ring size?

...

Can I return personalized or custom pieces?

...

Do your products come with a warranty?

...